Habitual del foro
Registrado: 10 Oct 2017
|Publicado: Lun Oct 30, 2017 1:59 pm Título del mensaje: Ineffective customer support, including office of president
I purchased the Samsung Windows 8 tablet (details below), and having / had troubles with the defective tablet. Their policy will not allow for any replacement or refund, but they would only perform a service.
They did already perform a service which was ineffective. Having brought the matter to the Office of President, customer service, the regret is that Samsung displays continued ineffectiveness at the highest level of escalation! So, it is my view that always buyer beware before buying any Samsung product.
I didn't find the right solution from the Internet.